Activating Any Plug-in Crashes Site

  • Unknown's avatar
    skogarmaorhotsauce · Member ·

    I have recently built my website (WordPress 6.0.3 running Twenty Twenty-One theme). I am trying to get my shop up and running using plug-ins such as WooCommerce and SnapScan. Any time I activate a plug-in, it gives me the critical error message and I lose access to my site completely. To fix, I must go in from the back and delete the file associated with the plug-in. So, as of now, my website has no plug-ins and is pretty simple. Any ideas on how to fix this problem so I can use plug-ins?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Can you let us know the URL of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

    Please note that we can only assist with websites hosted at WordPress.com. If you’re using the WordPress software but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    Thank you!

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