Activation email

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  creactivityweb · Member · Oct 6, 2016 at 5:53 pm

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  Hello,

  I am trying to activate my account, but i just don’t get the email. I have tried to send it again twice, I have checked if the adress was spelled correctly en I have tried two email adresses. What can I do?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 6, 2016 at 8:08 pm

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  As you can log in and post here this issue may have been resolved. If you are having trouble receiving the email check your email client spam filter and if you use a Gmail or Google Apps account please see here https://en.support.wordpress.com/email-notifications/gmail-issues/

  If you still are not successful finding it, please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · Oct 7, 2016 at 1:59 pm

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  Hi there,

  I see your account has since been activated, but let me know if you need any more help with this.

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  creactivityweb · Member · Oct 8, 2016 at 5:48 pm

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  Yes, that’s right! It worked after I clicked on ‘send again’ for the 5th time. Ik don’t know what happened to the other emails, since i didn’t get them later either. But the problem is solved! Thanks for helping!

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  themillxyz · Member · Oct 8, 2016 at 9:05 pm

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  I cannot use the email for our site that I would like in order to activate it. The site is themill.xyz and I want the mail to be (email visible only to moderators and staff) but I am never receiving the activation notice. We had to use an alternative email / a gmail email, but this will not work when we build the site out. Please let me know how we can resolve.

  Thanks!

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  themillxyz · Member · Oct 8, 2016 at 9:07 pm

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  Why did the message redacted our email address we are trying to use?

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  kokkieh · Staff · Oct 9, 2016 at 10:13 am

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  @themillxyz

  This is a public forum. We automatically redact all email addresses so they cannot be seen by the entire world, but we can still see them.

  Our logs show that we have sent several emails to the new address in the past 16 hours, and all of them were delivered successfully. It’s possible that your email provider might be marking them as spam or otherwise filtering them.

  Please check your spam folder and any automatic filters that might be active in your email account, and try searching your email for anything from “wordpress.com” or even “(email visible only to moderators and staff)”