activation email

alexshrestha · Member · Mar 1, 2013 at 12:27 pm
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Hi,
was trying to create an account for my business blog, certexlabs.wordpress.com , though email (email visible only to moderators and staff) however was unsuccessful as did not receive the activation email, now the email and the blog at wordpress are reserved, cannot do anything. please help

The blog I need help with is: (visible only to logged in users)
raincoaster · Member · Mar 1, 2013 at 12:31 pm
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Have you checked the Spam folder for that email? It sometimes goes there.
alexshrestha · Member · Mar 1, 2013 at 12:47 pm
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sure, several times , nothing there
raincoaster · Member · Mar 1, 2013 at 1:00 pm
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Give it 24 hours; sometimes it really does get hung up. But I’ll also flag this for staff; lots of people are making these reports lately.
staff-blorbo · Staff · Mar 1, 2013 at 7:38 pm
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It looks like you made a typo in your email address.

Unfortunately, email addresses cannot be changed on pending signups, so I have removed it from our system.

You may now re-register with the correct email address.

Please let us know if you need any further assistance!
alexshrestha · Member · Mar 2, 2013 at 5:10 pm
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I registered once again, checked twice the email, am sure its correct, still no activation, as well have checked the spelling for the first registration and everything was fine there as well
alexshrestha · Member · Mar 2, 2013 at 5:11 pm
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Its 22 hours past and still no activation.
staff-blorbo · Staff · Mar 3, 2013 at 10:32 pm
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Would you please check your email’s spam folder?
clickityclop · Member · Mar 4, 2013 at 5:02 am
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I’m having the same issues with trying to register an account on my uni/work email, I’m unable to receive the activation email. I’ve checked spam, checked the spelling of the email several times and tried to have it resent, and although i have not waited 24 hours this time, I tried to register with that email a year ago, and had the same problem, activation email never turned up so I gave up. Tried to post and ask for help, but i can’t find my post any more, so I thought i’d leave a comment here and see if there’ll be clues to solving my issue too.
staff-blorbo · Staff · Mar 4, 2013 at 5:57 am
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What is the username you registered?
clickityclop · Member · Mar 4, 2013 at 6:00 am
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Chloe.H.Y.L
staff-blorbo · Staff · Mar 4, 2013 at 6:03 am
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Usernames can only have letters. Was it chloehyl, or something else?
clickityclop · Member · Mar 4, 2013 at 6:17 am
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It probably was, it appeared automatically after I put in domain name or something.
alexshrestha · Member · Mar 4, 2013 at 8:14 am
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My username Certexlabs
Blog: certexlabsblog.wordpress.com
staff-blorbo · Staff · Mar 4, 2013 at 4:10 pm
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clickityclop and alexshrestha, I have removed the pending signup. Please feel free to register again, and make sure that you enter a valid email address.
clickityclop · Member · Mar 5, 2013 at 6:06 am
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I’ve re-signed up, but seems to be the same issue, again, no activation email to be seen as of yet.
staff-blorbo · Staff · Mar 5, 2013 at 6:02 pm
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Are you sure that the first part of your email address is “Chloe.H.Y.L”?
clickityclop · Member · Mar 5, 2013 at 8:26 pm
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100% sure it’s correct.
staff-blorbo · Staff · Mar 5, 2013 at 8:31 pm
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We definitely sent the email to that address. Are you currently able to receive email at that address?
clickityclop · Member · Mar 5, 2013 at 8:48 pm
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Yes, I receive other emails perfectly fine. Even sent myself one from a different email to check. (and yes I checked spam folder and trash for the activation email as well, but it’s not there)

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