Activation Email and Contact Support

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  markko08 · Member · May 17, 2023 at 7:44 pm

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  Hi,

  I just created an account and I’ve been trying to resend the activation email since yesterday, but I’m not getting it. Also, when I tried to contact support, the help center window just keeps on loading forever.

  

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  thesacredpath · Member · May 17, 2023 at 9:00 pm

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  Hi there, just wanted to touch base with you and let you know that our team is looking into this issue and we will reply back just a quickly as we can.

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  markko08 · Member · May 19, 2023 at 11:52 am

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  Hi @thesacredpath

  Thanks for the reply. Any update on this?

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  machellie · Staff · May 19, 2023 at 2:18 pm

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  Hi there, @markko08!

  We are still working on this. Saying that, I would like to help you verify the email address on your WordPress.com account to see if that helps. I just sent you an email that goes over how to do so. Can you please confirm you received that email from me? If you did, please reply there and I will help you finish verifying the email address on your WordPress.com account.

  I will also keep you updated on the issue you are seeing with the help center.

  Looking forward to hearing from you!