Activation email and link not coming through
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I registered a easy WordPress hosting with namecheap, I created a social media website with peepso plugin. when users try to register, it says activation email and link sent, but they don’t get an email, not even on the spam folder, the name of my website is http://www.mediatrade.quest
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host your site https://www.mediatrade.quest/ on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions. Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider.
Between that hosting set up and the third party plugin Peepso whose membership tools you’re working on, your best next step would be to contact the Peepso plugin support team. Or, you can get started here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting. The folks in that forum are more familiar with these kinds of issues and are in the best position to help.
In the meantime, if you have any questions about your site woo-perfectly-tranquil-tale.wpcomstaging.com or our WooCommerce Free Trials, you can contact WordPress.com support staff directly at https://wordpress.com/help/ by clicking Contact Support. Thanks!
And if you decide you’d like our in-house help with your site https://www.mediatrade.quest/, you can move to WordPress.com hosting using our migration plugin and choosing our Business plan during the process:
I hope this helps!
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