activation email for new user not received
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Hello, I am helping someone sign up for a username only so she can access our private blog. She says she registered the username ncicrsimpson on 4/4/13, but has not received the activation email from WordPress.
She checked her Junk/spam folders. It is possible she mistyped her email address. Macmanx verified that you do not have any WordPress.com accounts connected to her email address, (email visible only to moderators and staff).
She received the email I sent from our blog to invite her to be a viewer, but since she hasn’t been able to activate her account, now when she tries to register it says her user name is reserved.
Could you please un-reserve the username ‘ncicrsimpson’, so she can try again to register it to her correct email address? Or is there some other way she can activate her account?
Thank you.
The blog I need help with is: (visible only to logged in users)
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duplicate > return to > https://en.forums.wordpress.com/topic/activation-email-6?replies=24#post-1214484
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Hi, when I posted to https://en.forums.wordpress.com/topic/activation-email-6?replies=24#post-1214484
, I was told, “If you still need help, please open your own support thread: https://en.forums.wordpress.com/?new=1 “Thank you.
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There was a typo in the email address.
Unfortunately, email addresses cannot be changed on pending signups, so I have removed it from our system.
You may now re-register with the correct email address.
Please let us know if you need any further assistance!
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