Activation email not getting delivered

  • Unknown's avatar
    pprakash431 · Member ·

    Hi,

    I created an account and the verification email has not been getting delivered to my gmail mailbox. It’s not there in Spam or any other category based folders. I don’t have any filters specific to wordpress.

    My email have a <dot> in it, not sure whether that might be a reason. But surprisingly even to change the email it sends a verification email to the previously registered email address. I’m currently in a limbo state where I can’t activate my account.

    Any suggestions or guidance would help.

    Thanks

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    designsimply · Member ·

    The dot shouldn’t be a problem.

    I checked records and I found that a message with subject “Activate pprakash431” was sent on Nov 6 05:53:15 UTC and your email server returned: status=sent (250 OK). That means we sent the email and your server did accept it, so you may have missed it in your spam filter.

    I have resent you an activation link manually in addition. Hopefully you will receive that one.

  • Unknown's avatar
    pprakash431 · Member ·

    Sadly I didn’t receive neither of the email. I also checked the spam filter.

    I resent the email again now and that too haven’t got delivered. I’m not sure how to get this fixed.

    Thanks

  • Unknown's avatar
    designsimply · Member ·

    @pprakash431, I doubled checked your signup record and it looks like you spelled gmail.com without an “l” (on your account, it says gmai.com). I am not sure why our server shows a success message was sent in that case—that seems fishy.

    I deleted your signup record which should let you start again from scratch. Can you try signing up with the same username again now? https://wordpress.com/start

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