Activation Issue in WordPress.com

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  dtdedit2017 · Member · Jun 1, 2022 at 5:02 pm

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  For some reason it seems like the “resend activation” form does not work currently, it’s throwing a HTTP 400 error

  https://wordpress.com/support/contact/

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  kokkieh · Staff · Jun 2, 2022 at 6:03 am

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  Hi there,

  The WordPress.com account you used to post here is already activated – it looks like your email was already verified four years ago.

  Can you tell me where exactly you’re seeing the “resend activation” option? Or otherwise, what exactly are you trying to activate?

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  dtdedit2017 · Member · Jun 2, 2022 at 2:02 pm

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  Hi kokkieh.

  This is for the account: glassflooring

  I see a “Trouble Activating” form on this page –> https://wordpress.com/support/contact/

  But the form to resend the activation email throws the HTTP 400 error.

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  staff-doublebassd · Staff · Jun 2, 2022 at 2:52 pm

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  Hi there,

  To confirm ownership, can you log into your glassflooring account and post in this thread from that account? Once you do that, we’ll be able to assist you in getting the account verified.

  Thanks!

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  dtdedit2017 · Member · Jun 3, 2022 at 5:43 pm

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  There-in lies the problem.

  I can’t login to that account because it gives me this message

  “This account hasn’t been activated yet — check your email for a message from WordPress.com and click the activation link. You’ll be able to log in after that.”

  Which is why I was trying to use the “Trouble Activating” form — but that doesn’t work at all so I’m kinda stuck.

  The account was created via a WooCommerce purchase.

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  staff-doublebassd · Staff · Jun 3, 2022 at 7:42 pm

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  Hi there,

  I just sent an email to the address connected to the glassflooring account. Please respond to that email to confirm.

  Thanks!

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  dtdedit2017 · Member · Jun 9, 2022 at 3:31 pm

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  Sorry darnelldibbles, can you please resend the email again?

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  staff-doublebassd · Staff · Jun 9, 2022 at 5:07 pm

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  Hey there,

  Just resent. Let me know if you did not receive it.

  Thanks!

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  madhattermcg · Member · Jun 10, 2022 at 4:28 pm

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  Hello,

  Appreciate you sending in that response to our email. Since we have a ticket created there, I will go ahead and close this issue and respond again to you through the same email/ticket. Thanks!