Actual Email has capital letters in it, keeps changing to lowercase and sending to wrong (I don&#039

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  islandphotographeratoutlook · Member · May 10, 2016 at 5:50 pm

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  Correct my Email address (the one I own) (email visible only to moderators and staff), The one Your site keeps changing it to is (email visible only to moderators and staff) (no capitals)
  can you fix this?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 10, 2016 at 5:52 pm

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  There are no capital letters in any email address – ever.

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  islandphotographeratoutlook · Member · May 10, 2016 at 5:55 pm

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  mine has capitals…..

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  timethief · Member · May 10, 2016 at 5:58 pm

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  The software will make them lower case and the email address will still connect to the correct account.

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  islandphotographeratoutlook · Member · May 10, 2016 at 6:06 pm

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  That’s the problem theirs another wordpress user with the lower case version of my email account.

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  islandphotographeratoutlook · Member · May 10, 2016 at 6:11 pm

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  And by meaning of my email account only the first letters of the words are capital not the whole address.

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  timethief · Member · May 10, 2016 at 6:14 pm

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  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  islandphotographeratoutlook · Member · May 10, 2016 at 6:17 pm

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  thanks

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  timethief · Member · May 10, 2016 at 6:19 pm

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  You’re welcome and best wishes.

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  staff-doublebassd · Staff · May 10, 2016 at 7:40 pm

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  Hey there,

  That’s the problem theirs another wordpress user with the lower case version of my email account.

  I checked our records and there is not a user with that email address.

  I can e-mail that lowercase version of the e-mail to make sure that you receive it. If so, I’d update your email under your account with the lowercase with the assurance that you are getting emails just fine.

  Let me know, thanks!

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  islandphotographeratoutlook · Member · May 10, 2016 at 10:49 pm

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  The problem was that I was putting www.(email address).com, instead of just entering (email address).com.

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  timethief · Member · May 10, 2016 at 10:52 pm

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  Aha! That will queer it for sure.

  All www URLs seamlessly redirect to the same content under the URL without the redundant “www” which has not been required for over a decade. www is an old protocol from way back when the web was new and everything was under separate server hardware. www (www.example.com) was the web server, mail (mail.example.com) was the mail server, ftp (ftp.example.com) was the FTP server, print (print.example.com) was the print server, etc. These days, everything is run under the web server, making www. redundant and a waste of four characters.

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  staff-doublebassd · Staff · May 11, 2016 at 9:26 pm

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  Good to know! Glad that you were able to sort it out.