Actual support

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  dstein59 · Member · Jan 27, 2024 at 3:23 pm

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  Could WordPress make it any more difficult to access a ‘happiness engineer’ ??!! I just upgrad ed to explorer to gain this access and still cant navigate this absurd labyrinth. How the f%$k do I get the3 help I need?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Jan 27, 2024 at 5:34 pm

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  If you’re looking for Live Chat support I’m afraid it isn’t available at weekends if you have the Explorer plan. Perhaps someone could help you here if you share the issue you face?

  

  Contact WordPress.com Support » Live Chat Support

  in WordPress.com Support

  3 min read

  Our live chat support, included in eligible plans, connects you with our Happiness Engineers to help you with any aspect of WordPress.com. This guide will show you how to reach live chat and make the most of your support experience. How to Access Live Chat Support To contact WordPress.com support via live chat, take the following steps: Visit your website’s dashboard. Click the qu
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  fstat · Staff · Jan 29, 2024 at 9:45 am

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  Hi there,

  I noticed that you’ve already opened a support ticket regarding this issue, and we’ve sent you a response. To avoid any confusion and to get the most accurate assistance, please follow up on the ticket.