Ad appearing on site with No Ads enabled

  • Unknown's avatar
    sbrandwe · Member ·

    Ads have begun appearing on this site. I’ve been paying for an ad-free site since 2022, and the subscription remains active. I do not know when ads began appearing. Chat support is not responding.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    josefhtest · Member ·

    Hi,

    I understand how frustrating it is to see ads on your site, especially since you are paying for a no-ads experience.

    I reviewed the previous interaction, and this issue has already been reported and is currently being investigated. Once there is a resolution, you will receive an update via email.

    Please avoid opening extra forum topics regarding this issue.

    Let me know if you need help with any other questions.

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