Ad Approved but not active

  • Unknown's avatar
    flexfusion94 · Member ·

    Hi i have uploaded an ad on blaze it is approved yesterday but is not active yet and is showing schedule does anyone know why is this happening.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    swapdxd · Member ·

    Hello!

    Your site flexfusion.me is not hosted with WordPress.com but with an open-source WordPress.org. You can seek help from the WordPress.org forum here: https://wordpress.org/support/forums/.

    You can learn about the difference between WordPress.com and WordPress.org here: https://wordpress.com/support/com-vs-org/.

    Let me know if you have any further questions!

  • Unknown's avatar
    staartmees · Member ·

    @flexfusion94 please ignore the wrong advice given by @swapdxd. Just wait untill a Staff member is available to see what’s going on.

  • staff-seneca · Staff ·

    Hi there,

    Thanks for reaching out! It sounds like your ad on Blaze was approved but hasn’t gone live yet and is still showing as “scheduled.” This can happen if there’s a slight delay in the ad activation process after approval.

    I recommend waiting a bit longer for the ad to go live. If it remains in “scheduled” status and doesn’t become active soon, feel free to reach out again, and I’ll assist you further in looking into the issue.

    Let me know if you have any other questions!

  • Unknown's avatar
    doctorfrenz · Member ·

    Similar question. I created my first ever campaign yesterday (September 11th). It was approved. From what I can tell, it’s scheduled to go live on September 14th at 1:45 p.m.

    I didn’t select the go live date/time. Where did that come from? Can it be changed?

    Thank you for the assistance

  • staff-seneca · Staff ·

    Hello there!

    I see that your ad was approved but is still showing as “scheduled.” Sometimes, there might be a slight delay between the ad’s approval and when it goes live.

    If your ad is still not active after some time, you can try the following:

    1. Check the start date: Sometimes, ads are scheduled to begin on a specific date or time, which could explain why it hasn’t gone live yet.
    2. Monitor for updates: Ads generally go live shortly after approval, so they should appear soon. If you notice they’re still not active after a while, let us know so we can investigate further.

    Please feel free to reply if you need any additional assistance or clarification!

  • Unknown's avatar
    shapeainspire · Member ·

    My ad was paid for and approved to START running on Oct 4. It has not started yet. If I paid for it for the 4th there should be clicks and impressions.

  • nigeljoy · Staff ·

    Hi @shapeadesigns,

    You can review the stats of your ad campaigns on Tools > Advertising page on the Campaigns tab. You can learn more here: https://wordpress.com/support/promote-a-post/manage-your-blaze-ad-campaign/#track-your-ad-campaigns

    Checking your account, I can see clicks and impressions for your campaign that started on October 4th.

    If you are seeing any issues, please contact us with any relevant screenshots via our support form here: https://wordpress.com/help/contact/

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