Ad free upgrade

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  denbighshirearchives · Member · Oct 28, 2015 at 3:40 pm

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  I am trying to pay for our ad free upgrade, but keep getting a page asking if I have a coupon and can get no further, any ideas how to get round this?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 28, 2015 at 6:31 pm

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  If you do not find the ability to renew here > Dashboard > My Upgrades https://wordpress.com/my-upgrades/ then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  helper-brucea · Member · Oct 29, 2015 at 4:19 pm

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  @denbigshirearchives

  Are you looking to renew that feature on both of your blogs?

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  denbighshirearchives · Member · Oct 29, 2015 at 4:45 pm

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  Yes that’s right

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  helper-brucea · Member · Oct 29, 2015 at 5:52 pm

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  I’ve sent you an email to go over this with you. :)

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  jeffreykemp · Member · Oct 30, 2015 at 5:51 am

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  I’ve got the same problem.