• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / Add Credit Card to Account

Add Credit Card to Account

  • Unknown's avatar
    kpatterson311 · Member · Feb 19, 2016 at 7:11 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    I can’t for the life of me find out how to add a credit card to our account, which is getting in the way of an auto-renewal of our plan. Can you help me, please?

  • Unknown's avatar
    fstat · Staff · Feb 19, 2016 at 10:28 pm
    • Copy link Copy link

    Go to your Purchases page and add or edit your credit card details. Have a look at this guide for more information.

  • Unknown's avatar
    vjtraveler · Member · Mar 25, 2016 at 4:15 pm
    • Copy link Copy link

    This answer is useless. I also cannot find any place to ADD a credit card. I just deleted the card I am closing, so will wait for a sane method of adding the card. The answer is not correct or specific enough.

  • Unknown's avatar
    timethief · Member · Mar 25, 2016 at 4:19 pm
    • Copy link Copy link

    Hi there,

    Businesses, organizations and groups of any kind do not own blogs. Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    Only one Admin per blog is recommended.
    https://en.support.wordpress.com/user-roles/#administrator

    Subscribed purchases are automatically renewed every year using the credit or debit card information provided upon purchase, so long as the card is still valid and active.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased the upgrade to access the blog’s dashboard and renew the upgrade(s), and to update credit card details https://en.support.wordpress.com/change-credit-card-details/.

    And, of you are not the site’s actual owner, you have to contact them so they can transfer the blog and upgrades to another username account.

    See:
    http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
    https://en.support.wordpress.com/my-upgrades/#transferring-upgrades

  • Unknown's avatar
    vjtraveler · Member · Mar 25, 2016 at 4:19 pm
    • Copy link Copy link

    I finally figure it out. The manage purchases page only list 3 lines per purchase and gives no clue how to edit or add a credit card. You have to find and click the barely visible arrow on the far right to expand the info lines for EACH purchase (why no master “add a card” feature???) and use the “Edit payment method” that is on a newly visible line. This is bad design. The arrow at the right is not clear to me about usage… I thought it was to move item entries horizontally to see other purchases.

  • Unknown's avatar
    timethief · Member · Mar 25, 2016 at 4:22 pm
    • Copy link Copy link

    Thanks for the update. I am glad you succeeded. I tagged this thread for Staff to take notice of your feedback. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    timethief · Member · Mar 25, 2016 at 4:24 pm
    • Copy link Copy link

    @kpatterson311
    As this is the thread that you created, please update us. Do you still need help with this issue?

  • The topic ‘Add Credit Card to Account’ is closed to new replies.

Tags

  • change credit card details
  • transferring a blog t anther username account
  • transferring upgrades
  • update credit card details

About this topic

  • In: Support
  • 4 participants
  • 6 replies
  • Last activity 10 years
  • Latest reply from kpatterson311

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions