Add Custom DNS Records

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  actwebpage · Member · May 16, 2012 at 12:14 am

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  I need help. I created a wordpress.com site for a client. They already had a domain name they were using for their old site. I mapped the domain name to the new wordpress.com site I created. Since I mapped the domain name, they stopped receiving email. I found this article (http://en.support.wordpress.com/domain-mapping/custom-dns/) on how to add DNS records. I added MX records and the email still does not work. This is what I added:

  MX 20 MAIL1.EXMPLE.com
  MX 20 MAIL6.EXAMPL.com

  Do I need to add more info than that?

  Any help would be appreciated.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 17, 2012 at 6:58 pm

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  You can also set up your custom email address using Google Apps > Setting Up Email with Google Apps page.

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  designsimply · Member · May 18, 2012 at 11:38 pm

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  Note that it does take a little time for DNS changes to propagate and so they don’t start working immediately after you add records. I bet your updates were fine but that you just didn’t wait long enough for the settings to propagate after adding them.