Add DNS record for escritoriozero.es

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  fitzroychev · Member · Mar 5, 2013 at 8:44 am

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  I’ve tried to add a Zone Record for the domain escritoriozero.es but it asked me to contact support. Could you please add the Zone Record for me?

  The blog I need help with is: (visible only to logged in users)

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  kardotim · Member · Mar 5, 2013 at 9:12 am

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  I added a new DNS Zone record for your domain. This change may take a little while to be fully effective. Could you give it some time then try updating the name servers again?

  You can go to Store > Domains on your blog’s dashboard and follow the steps there.

  Please take a look at the following guide before going through the process.

  Let us know if you need any help.

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  fitzroychev · Member · Mar 11, 2013 at 8:54 am

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  Many thanks Kardotim but I have tried again to input the domain in the DNS Zone Records and it gives me the same reply: We cannot add a zone for the domain you’ve specified. Please contact support for help.

  Regards,
  María

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  kardotim · Member · Mar 11, 2013 at 8:57 am

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  That message might be cached because the zone record has already been created. Can you please try clearing out your cache? Or try a different browser like Firefox or Internet Explorer?

  Thanks.

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  fitzroychev · Member · Mar 16, 2013 at 11:02 am

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  Hi Kardotim,
  Do I have to pay again to have my escritoriozero.es?

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  kardotim · Member · Mar 16, 2013 at 2:37 pm

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  That’s correct. The domain mapping upgrade costs $13 per year.

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  fitzroychev · Member · Mar 16, 2013 at 9:29 pm

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  Ok, many thanks. I thought it was included in my upgrade so I will think about it.
  Regards,
  María

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  kardotim · Member · Mar 17, 2013 at 7:36 am

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  You’re welcome. Feel free to contact us if you have any other questions.