Add DNS record for lagartorojo.es

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  diodenorl · Member · Nov 29, 2012 at 2:40 am

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  I’ve tried to add a Zone Record for the domain lagartorojo.es but it asked me to contact support. Could you please add the Zone Record for me?

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Nov 29, 2012 at 8:30 am

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  I have manually added a zone record for your domain.

  You should now be able to map it here following this guide: http://en.support.wordpress.com/domains/map-existing-domain/

  Please let us know if you need any further assistance!

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  diodenorl · Member · Nov 29, 2012 at 3:25 pm

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  Muchas gracias por su rápida respuesta.
  Según entiendo en la guía, tengo que solicitar ayuda a mi proveedor de alojamiento, pero ellos me dicen que necesitan mi código DNS, y que me lo tienen que dar ustedes.
  No entiendo qué es lo que estoy haciendo mal, porque ustedes no tienen su servicio en español.
  Espero su respuesta y gracias de nuevo.

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  jenia · Member · Nov 29, 2012 at 3:58 pm

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  We can only provide support in English at this time, sorry.

  Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  For more information, please visit the help documentation provided by the registrar and our support page:
  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

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  jenia · Member · Nov 29, 2012 at 3:59 pm

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  To clarify, this is what your registrar probably needs when they ask for DNS information:
  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

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  diodenorl · Member · Nov 29, 2012 at 4:30 pm

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  I changed DNS at my registrar site succesfully. They said it should be working in the next hours. I hope so.
  Thank you very much.

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  jenia · Member · Nov 29, 2012 at 4:52 pm

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  You are welcome!

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  diodenorl · Member · Nov 30, 2012 at 3:14 pm

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  Hello again.
  Unfortunately my problem is not fully solved. When I try to open my site I see this mistaken page instead of my homepage: http://lagartorojo.es/cgi-sys/defaultwebpage.cgi.
  Nevertheles, the rest of my site is aparently ok (you can click to see my articles), so it’s just my homepage that is broken.
  Can you help me?
  Thank you.

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  staff-blorbo · Staff · Nov 30, 2012 at 7:57 pm

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  http://lagartorojo.es/ seems to be working just fine.

  When a domain is registered or altered, there is a process called propagation, where information about the domain name is passed to internet service providers all over the world. This process can take up to 72 hours (though usually much less). During that time, you may also receive a warning message in your browser about “redirect errors”. Unfortunately, we have no control over this as it all depends on how often your internet service provider updates their records. Please rest assured that everything is proceeding normally with your domain.

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  diodenorl · Member · Nov 30, 2012 at 8:22 pm

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  Ok, thank you very much.

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  staff-blorbo · Staff · Nov 30, 2012 at 8:31 pm

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  You’re welcome!

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  diodenorl · Member · Dec 2, 2012 at 5:55 pm

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  Hello again.
  After 74 hours my home page is still missing: http://lagartorojo.es/cgi-sys/defaultwebpage.cgi.
  Can you help me?

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  diodenorl · Member · Dec 3, 2012 at 3:55 am

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  Finally it works.
  Thank you very much.

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  staff-blorbo · Staff · Dec 3, 2012 at 7:54 am

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  You’re welcome!

  I’m not sure why it took so long, but I’m glad it finally went through. :)