Add DNS record for trekkingskills.co.uk

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  matt81blue2 · Member · Dec 9, 2013 at 9:04 pm

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  I’ve tried to add a Zone Record for the domain trekkingskills.co.uk but it asked me to contact support. Could you please add the Zone Record for me?

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Dec 9, 2013 at 11:37 pm

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  Hi there,

  A Zone Record already exists for the domain: trekkingskills.co.uk. I looked into your site and found that it was loading properly.

  If you have any questions, please let me know!

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  matt81blue2 · Member · Dec 10, 2013 at 7:07 am

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  Hi,

  Thank you for the fast response.

  I have added the MX records provided by 123 reg.co.uk and I still cannot get my emails to work.

  On the “edit DNS” screen it states that there is an error and it doesn’t recognise the MX codes provided.

  I urgently need to get my emails back. Is there any way you guys can help further.

  Thanks for your time.

  Matt

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  gracejiyoung · Member · Dec 10, 2013 at 6:26 pm

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  Hi Matt,

  After looking into your account, I could not find your MX Records. If you would like to insert them, you can log in to your account and go to Store > Domains > click Edit DNS , and then try entering the following MX records:

  MX 10 mx0.123-reg.co.uk.
  MX 20 mx1.123-reg.co.uk.

  You can find more information here:

  http://en.support.wordpress.com/domains/add-email/

  Please note that it may take some time so please be patient.

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  matt81blue2 · Member · Dec 10, 2013 at 7:22 pm

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  Hi Grace,

  Thanks for your help. Your advice has solved the problem! My business emails are now back up and running.

  Brilliant support.

  Have a good day.

  Matt
  Peak District, UK

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  gracejiyoung · Member · Dec 10, 2013 at 7:28 pm

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  Hi Matt,

  Sounds great! I’m glad to hear it! You’re very welcome.

  Happy Holidays!