ADD MEDIA-Bug? Please help.

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  ucsimusicinfo · Member · Dec 2, 2014 at 4:44 am

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  Can’t ADD MEDIA. Cleared Chrome browser cache and cookies. Shut off computer and switched on again. Same problem. Dialogue box does not pop up. Add Contact/Poll works. Only Add Media doesn’t work. Please help.

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Dec 2, 2014 at 6:44 am

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  Not just add media.

  The pop-up to add a link in a post isn’t appearing either. Was working for me 24 hours ago.

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  justjennifer · Member · Dec 2, 2014 at 7:05 am

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  Hm, and switching to the Text Editor, all the regular code buttons are gone as well.

  Chrome Version 39.0.2171.71 m on Win7Pro

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  jeanraffa · Member · Dec 2, 2014 at 7:13 am

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  Same problem. I can’t add media or a link to a previous post. Using Internet Explorer. My blog is http://www.jeanraffa.wordpress.com

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  rubberfile · Member · Dec 2, 2014 at 7:21 am

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  I cannot add links in editor mode too. Could someone please say how i can fix this

  Using Firefox version 34.0

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  motinele · Member · Dec 2, 2014 at 7:29 am

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  Cannot add media as well. Using Chrome for Android
  My blog: http://mamaperechoskopa.com

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  knightgrooves · Member · Dec 2, 2014 at 7:34 am

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  I have the same problems too. The “Add Media” and “Link and Unlink” buttons are not working. Now My embeded Mp3s are not showing up in my previews too! I’m using Firefox.

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  iris4hg · Member · Dec 2, 2014 at 7:41 am

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  me too! (add media)!

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  tuneam · Member · Dec 2, 2014 at 7:47 am

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  Can’t ADD MEDIA.

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  justjennifer · Member · Dec 2, 2014 at 8:26 am

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  Staff-FWIW the add featured image link works.

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  justjennifer · Member · Dec 2, 2014 at 8:32 am

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  And now that I’ve used that link, my “insert/edit link” pop up is back, as well as the add media button. I didn’t even log out or empty my browser cookies/cache.

  Everyone, please see if you are now able to access the Add Media button.

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  rubberfile · Member · Dec 2, 2014 at 8:42 am

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  Now letting me add links, might of been a bug with the server.

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  studface · Member · Dec 2, 2014 at 10:08 am

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  Exact same issue,

  Nexus 7
  Android 5.0
  WordPress app

  Thesemichrist.WordPress.com

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  knightgrooves · Member · Dec 2, 2014 at 9:32 pm

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  All working now, Thanks!

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  lynniesaintjames · Member · Dec 3, 2014 at 2:22 am

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  I’m using Safari – WordPress, please fix asap

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  jeremeylduvall · Member · Dec 3, 2014 at 8:23 pm

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  Hi Everyone,

  Thanks for the reports here. I’m not experiencing issues currently in Firefox, Chrome, or Safari. As JustJennifer mentioned, can everyone try clearing their cache as described here?

  Solve Common Browser Issues

  If you’re still having issues after clearing your cache, can you please try another browser just to be sure this isn’t isolated to a single browser? Then, please post here listing the current browser and browser version you’re using? You can find the browser info by visiting the following site:

  http://whatbrowser.org/

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  justjennifer · Member · Dec 4, 2014 at 6:17 am

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  Hi jeremey-it seems this was a temporary glitch for a few hours, perhaps while something else was being worked on by Staff in the background.

  If you look at any of the threads I tagged with “Add Media” you’ll see that IE, Chrome, FF and Safari were affected. As mysteriously as it appeared, it seems to have cleared up for the majority of users.

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  jeremeylduvall · Member · Dec 4, 2014 at 5:18 pm

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  Thanks @justjennifer! Glad everything is working correctly now. We’ll see if this pops back up.