Add Media Button

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  jillri · Member · Dec 13, 2013 at 9:45 am

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  The add media button is not working. I deleted my draft and re typed it but still the Add Media button will not work. When I press it, nothing happens.

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Dec 13, 2013 at 9:36 pm

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  Hi there – We had an issue with this recently, but it should be fixed.

  Can you try clearing out your browser’s cache and cookies, trying a different browser, or a different computer if you can, and see if the problem persists?

  If you’re not sure about how to clear your browser cache, you can learn more about how to do this here:
  http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

  Hope that helps. If you are still having problems after trying the above steps, let me know and I will be happy to take a closer look. :)

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  jillri · Member · Dec 14, 2013 at 6:55 am

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  Thank you so much for your help. I tried it on a different computer and it was successful. Seems like the laptop will need clearing out as you suggested.