Add media button does not work

• 

  pfbaptistpress · Member · Aug 20, 2015 at 5:25 pm

  • Copy link
  • Add topic to favorites

  Just recently WordPress bumped me up to version 4.3. When adding a product I cannot add media; clicking the add media button does not function. What to do?

• 

  cherilucas · Staff · Aug 20, 2015 at 6:21 pm

  • Copy link

  Hello there — what is the URL of the site you need help with?

  It sounds like you have a self-hosted WordPress site. The support site for self-hosted sites is at https://wordpress.org/support/. (This forum is for sites hosted on WordPress.com.)

• 

  pfbaptistpress · Member · Aug 20, 2015 at 6:30 pm

  • Copy link

  The URL is pfbaptistpress.org and it is hosted by Bluehost

  Richard A. Ciarrocca

• 

  cherilucas · Staff · Aug 20, 2015 at 6:34 pm

  • Copy link

  Thanks for confirming! Yes, your site is self-hosted, and the support forum at https://wordpress.org/support/ is better equipped to handle your question.

• 

  pfbaptistpress · Member · Aug 20, 2015 at 6:40 pm

  • Copy link

  Thank you very much.

  Richard A. Ciarrocca