Add Media button not working. How do I fix this?

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  lauriemc · Member · Dec 2, 2013 at 10:14 pm

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  While trying to edit a draft, I keep trying to press the media button to add a photo and nothing happens. I went to the list of posts and tried quick edit, but that button didn’t work either. Then I tried to click on help while in my dashboard and nothing happened there either. Not sure what the deal is, but I have to get this post online NOW. Help!

  The blog I need help with is: (visible only to logged in users)

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  kraftbj · Staff · Dec 2, 2013 at 10:22 pm

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  Hi Laurie,

  I’m seeing a few different reports of this behavior, but I haven’t been able to duplicate it myself yet. Can you try using a different browser or emptying your browser’s cache? Instructions are at http://en.support.wordpress.com/browser-issues/

  Thanks!

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  kraftbj · Staff · Dec 2, 2013 at 11:06 pm

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  Howdy again,

  We just deployed a fix for this issue. Can you try again and let me know by replying to this thread if it doesn’t work?

  Thanks!