Add New Administrator

• 

  rstamberg · Member · Jan 20, 2022 at 4:34 pm

  • Copy link
  • Add topic to favorites

  Hi.
  My name is Rock Stamberg and I own this domain. My webmaster, Bryant Frazer, recently died and I need to gain access and get login info for that site. Can you help? Please advise. Thank you. —RS

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  staff-blorbo · Staff · Jan 20, 2022 at 6:32 pm

  • Copy link

  I’m sorry for your loss!

  What is the URL of the site you’re trying to access?

• 

  rstamberg · Member · Jan 20, 2022 at 6:38 pm

  • Copy link

  Hi.
  Thanks so much for getting back to me.
  The website is nhtmusic.com (previously nht-music.com).
  I really appreciate your assistance.
  Thanks.
  —RS

• 

  staff-blorbo · Staff · Jan 20, 2022 at 6:39 pm

  • Copy link

  That is a self-hosted WordPress.org site, hosted with DreamHost, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/