add new post button won’t work

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  katekadenchannel · Member · Mar 17, 2024 at 12:30 pm

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  add new post button won’t work. why won’t it let me post? I am beyond frustrated.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Mar 19, 2024 at 8:19 am

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  Hi,
  
  I’ve checked it, and the site katekaden.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
  
  You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here: https://wordpress.com/support/com-vs-org/
  
  Your site is hosted with Bluehost. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community
  
  If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 
  
  Hope this helps!

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  katekadenchannel · Member · Mar 20, 2024 at 10:28 am

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  I’ve been paying for my website with you and bluehost for years? I don’t understand?

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  staff-oikake · Staff · Mar 20, 2024 at 11:45 am

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  Hi,

  The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is how your website is hosted. Web hosting is a service that allows your website to be published and accessible on the internet:

  • WordPress.com: Includes managed hosting, which helps optimize your website for speed, security, and performance. Managed hosting takes care of many technical aspects of your site for you. WordPress.com has many plans with increasingly powerful features for different site types and budgets. 
  • WordPress.org: You can download the WordPress source code for free and upload it with a hosting provider of your choice. Going this route is also called ‘self-hosting’ WordPress. As this option doesn’t include hosting, you’ll need to find and pay for separate hosting and be more involved on the technical side to build and maintain your website effectively.

  Here you have more info about this: https://wordpress.com/support/com-vs-org/

  As your site is hosted with Bluehost, you need to contact Bluehost or, alternatively, the WordPress.org forums: https://wordpress.org/support/forums/

  Hope this helps!