Add New Site Option Not Working

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  creatingwebstudios · Member · Jul 31, 2024 at 5:07 pm

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  Hello,

  Upon clicking ‘Add New Site’ option, I am met with a page stating ‘Sorry, the page you were looking for doesn’t exist or has been moved’. How do I get this to work?

  Thank you.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  creatingwebstudios · Member · Aug 5, 2024 at 2:16 pm

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  It has been 5 days since I posted this. Has anyone seen it?

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  themagicrobot · Member · Aug 5, 2024 at 4:14 pm

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  Your issue is probably browser related. This is where I am sent when I click on “add new site” at the bottom left of my menu. What happens if you click that link?

  https://wordpress.com/start/domains

• 

  vajrasar · Staff · Aug 6, 2024 at 6:42 am

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  I checked your dashboard, and clicking on Add New Site option takes me to https://wordpress.com/start/domains (also pointed out by @themagicrobot above).

  This may be due to browser or DNS caching. To fix it:

  1. Try clearing your DNS cache this way https://wordpress.com/support/how-to-clear-the-dns-cache/#clearing-the-dns-cache-on-computers-and-laptops
  2. Clear your browser cache this way https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  For a more thorough test, consider accessing the website from another device connected to a different network to eliminate any possible DNS or browser-related problems.