Add New Site Option Not Working
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Hello,
Upon clicking ‘Add New Site’ option, I am met with a page stating ‘Sorry, the page you were looking for doesn’t exist or has been moved’. How do I get this to work?
Thank you.
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Your issue is probably browser related. This is where I am sent when I click on “add new site” at the bottom left of my menu. What happens if you click that link?
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I checked your dashboard, and clicking on Add New Site option takes me to https://wordpress.com/start/domains (also pointed out by @themagicrobot above).
This may be due to browser or DNS caching. To fix it:
- Try clearing your DNS cache this way https://wordpress.com/support/how-to-clear-the-dns-cache/#clearing-the-dns-cache-on-computers-and-laptops
- Clear your browser cache this way https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
For a more thorough test, consider accessing the website from another device connected to a different network to eliminate any possible DNS or browser-related problems.
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