Add new theme doesnt appear on WPAdmin.
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I recently registered a domain with a premium package from wordpress.com. When I go to Appearance>Themes there is no add new theme button to add a downloaded theme. Is this normal?
The blog I need help with is: (visible only to logged in users)
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Purchasing any upgrade does not change the fact that we cannot upload any third party themes into WordPress.COM blogs.
That feature does not exist on WordPress.COM sites. You are confusing WordPress.COM and WordPress.ORG. We cannot use any third party themes on WordPress.COM hosted blogs. The only themes we can use on WordPress.com hosted blogs are licensed and adapted to run on our multiuser software the themes are found here http://wordpress.com/themes/ and in your dashboard at > Appearance > Themes
There is no FTP access to free hosted WordPress.com blogs for security reasons and we cannot:
upload any third party themes,
create child themes,
create our own themes,
edit templates,
create own own layouts,
or use stylesheets from other themes.See:
http://en.support.wordpress.com/themes/adding-new-themes/
https://en.support.wordpress.com/ftp-access/There is no upgrade you can purchase here at WordPress.COM that changes that reality.
To install plugins or third party themes into a site then you have to hire a web host http://wordpress.org/hosting/ and set up your own WordPress.org install. WordPress.org offers free software that you can install on a web server. You can upload and install themes and plugins, run ads, conduct ecommerce and edit the database. Learn about the differences here. http://support.wordpress.com/com-vs-org/
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Note that every WordPress.COM theme found here https://wordpress.com/themes/ will have a detailed theme description page with set up instructions and a live demo site page that you can consult. Here’s an example:
https://wordpress.com/themes/resonar
https://resonardemo.wordpress.com/Premium themes also have their own support pages and premium theme forums. https://en.support.wordpress.com/themes/premium-themes/#premium-theme-support
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I was not aware of this when buying, thats unfortunate. Is there any possibility of getting a refund or transfering that domain to another host eg: dreamhost?
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Yes. You can get a refund for part of the bundle and keep the domain or you can get a full refund (see below).
I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
The refund period for Domain Registrations and Renewals is 48 hours. https://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Note these two locations please:
Dashboard > Store > My Upgrades
https://en.support.wordpress.com/my-upgrades/Dashboard > Store > Billing History
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Ill try to work with the themes wordpress provides. If that doesnt work ill consider having a refund, thanks alot.
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