add transport tracking id when send order is ready

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  haiflosse2 · Member · Apr 4, 2020 at 6:24 pm

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  Hi!
  I want to add the transport tracking id when I send an email when the order is ready to a customer.

  I have add in germanized the transport company with the url of the tracking.
  Also I add the tracking id in the order.

  But how can I add this url with the tracking id when I will send automaticle an email in woocommerce to the customer when the order is read.

  I use wordpress 5.4 with woocommerce 4.0.1 and theme dazzling.
  Hope somebody can help me.
  kindly regards

  The blog I need help with is: (visible only to logged in users)

• 

  haiflosse2 · Member · Apr 4, 2020 at 7:50 pm

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  Hi!
  I have also tried the example from:
  https://wordpress.stackexchange.com/questions/325391/tracking-number-field-in-woocommerce-order

  But I will not get always an empty value in the email.
  Hope somebody can help me.
  kindly regards

• 

  staff-mckluskey · Staff · Apr 5, 2020 at 11:20 am

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  Hi there,

  If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org