add user to edit posts on https://eventcity.wordpress.com

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  eventcityc2f59cc9e3 · Member · Feb 25, 2024 at 3:09 am

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  add user to edit posts on https://eventcity.wordpress.com

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  eventcityc2f59cc9e3 · Member · Feb 25, 2024 at 3:31 am

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  To clarify, I the sole account owner, have been blocked from accessing the account.
  I can still post to it using the email to post method. This is the sole account info I have on record.
  But it is important to be able to edit the posts as needed.
  I may have added users in the past to add/edit posts but I can’t remember who they were.
  This is very upsetting and confounding since everything with the site is normal and no errant or unwanted posts or changes have been made by anyone, ever.
  This account was created back in the late 2000s and I can’t find the 3 recovery options they ask for. I’m getting nowhere with the AI support bot.

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  staff-oikake · Staff · Feb 27, 2024 at 9:15 am

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  Hi,

  I’ve checked it, and the site eventcity.wordpress.com is owned by another WordPress.com account (that is not eventcityc2f59cc9e3)

  In order to regain access to the account that owns and fully manages the site eventcity.wordpress.com, you need to contact the account recovery team at passwordhelp@wordpress.com

  Thanks!