Added directories in URL

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  genesisprocessing · Member · Aug 13, 2018 at 11:34 pm

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  Hello…hoping someone can help me troubleshoot this. It looks like my WordPress site is added extra directories to my links depending on where the referring page is. I checked the page and urls are correct on my menu but it’s happening on each page.

  For example:

  This is the correct link: https://www.genesisprocessinggroup.com/privacy-policy/

  If the referring page is the following page: https://www.genesisprocessinggroup.com/credit-card-processing-merchant-services/interchange-plus-pricing-rates/

  This is the incorrect page that it is calling: https://www.genesisprocessinggroup.com/credit-card-processing-merchant-services/interchange-plus-pricing-rates/privacy-policy

  How can I get each referring page to call the native url and not added the extra directories. I have used 301 redirects but it’s a lot and I would rather solve the problem at the source to avoid any long loading times.

  Please help!
  Annie

  The blog I need help with is: (visible only to logged in users)

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  dkmyta · Member · Aug 13, 2018 at 11:51 pm

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  Hello there!

  It looks as though the website that you require assistance with is a self-hosted WordPress.org site rather than WordPress.com.

  This forum is designed to help clients hosted by WordPress.com. For more information on the difference between the two please check out this link: https://en.support.wordpress.com/com-vs-org.

  If you are in need of support for your self-hosted website you may be able to find an answer on the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

  Hopefully this helps!

  Cheers