Added URL and now can't access dashboard

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  gabejewell · Member · Oct 17, 2017 at 4:25 am

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  Hello,

  Just yesterday I migrated a URL over to Bluehost from Hover. Today, in an effort to make the site go live, I changed the site’s URL from the box5116.temp.domains/ URL to the one I migrated. Immediately any action I take shows me a Hover-generated temporary landing page… I can’t even go back to change the URL back to box5116.temp.domains/ version because I keep seeing this Hover page.

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  nixiack · Member · Oct 17, 2017 at 6:48 am

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  Hi there @gabejewell,

  I can go to https://spinsidestory.wordpress.com/ without issue. If that is not the site you are working with, can you let us know the URL’s that you were changing to have working?

  Thanks!

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  gemmacevans · Member · Oct 17, 2017 at 10:35 am

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  Hi gabejewell,

  box5116.temp.domains is self hosted WordPress.org site which is connected to your WordPress.com account with the Jetpack plugin. There is some information about the differences between WordPress.com and WordPress.org in this guide:

  WordPress.com vs. WordPress.org

  We are only able to help with WordPress.com sites hosted on our own servers. Please contact your hosting provider if you are having trouble accessing box5116.temp.domains — they should be able to give you some advise about the next steps.

  Support for WordPress.org sites is also available on these forums:

  https://wordpress.org/support/

  Best of luck!

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  gabejewell · Member · Oct 18, 2017 at 3:35 am

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  Thank you both! I will look into WordPress.org and Bluehost support.

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  gemmacevans · Member · Oct 18, 2017 at 9:14 am

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  You’re welcome gabejewell :)