Adding a new A DNS record – Issues
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Shopify is instructing me to edit my A DNS record and point it to their new IP, however, I’m having the following issues:
1. I can’t edit the existing A record. Is there a way to do that?
2. Given the above issue I thought I would then just create a new A record, however, the second box down on the setup form is requiring me to enter a “subdomain” followed by a prefilled box containing “.mywebsitename.com”. What do I enter here? I just want it pointing to my main address http://www.mywebsitename.com.
Any help would be greatly appreciated. Thank you.
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Another user is having the same issue:
https://en.forums.wordpress.com/topic/mapping-my-mapped-domain-to-godaddy?replies=10#post-2571664
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Can you try following these instructions:
https://en.support.wordpress.com/change-name-servers/point-a-wordpress-com-domain-to-godaddy/
Ignore any GoDaddy specific parts of it. I am just curious if the A-Record instructions work any better for you.
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Hi Josh,
I can’t find a solution to my issue within that document. Like @robinreadgriffin’s 1:33pm post in the forum I linked to above, I just need to point my website to Shopify’s IP using an A DNS record, however, when I create a new A DNS record here in WordPress I get what @robinreadgriffin does. A prefilled box with my website address preceded with a box that requires a subdomain. I don’t get what I put in there.
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Can you let me know what the URL is where you are making these changes? Is it https://wordpress.com/my-domains/ or is it https://___________.wordpress.com/wp-admin/paid-upgrades.php?page=domains ?
If it is the former, can you try the latter and let me know if you get the same result?
I appreciate your patience here while we try and track this down. It is a huge help.
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Odd . . it’s neither. I just log in and click “Domains” on the left. The URL is:
https://wordpress.com/domains/manage/___________.com/dns/___________.com
Should I still try one of the two you suggested?
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Try the https://__________.wordpress.com one. The one you posted is just a more accurate version of the first one.
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That did it. Thanks Josh. Really appreciate your help. Odd the current settings screen doesn’t work like the link you sent me too. Why?
Also, am I ok having the links above on this feed. I don’t want others users to be able to use them and get to my account. Can you maybe delete them?
Thanks again!
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Happy to help.
Re: the links
There is absolutely nothing anyone can do for them and they are the same format for every WordPress.com site. But I have anonymized them for you.
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