Adding a new page makes my website homepage unreachable

  • Unknown's avatar
    travislh · Member ·

    I don’t really have a good way to demonstrate it. The best we I can describe it is, when I make a new page on WordPress website with NewPage, I’m able to build the new page on my end. Everything looks ok and works correctly. Then at some point (either mid build or when I’m done) the homepage will stop loading for everyone else except me even though I was not working on it. This only happens when I make a new page and the only way to fix it is to reload a backup, deleting the new page wont fix it.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey @travislh, just to clarify, is this happening with the new site you’ve got on our services, or with parallaxdigital.com where it’s hosted now?

    Also, right now you’re logged into an account that isn’t connected with that site — at least not that I can see. Are you able to log in as the site owner? Please do if possible. We’ll want to help you set the primary domain to the staging site so you can work on it before it goes live, as that will help, too. If you’re having trouble logging in or getting connected, please update us here with more info. Thanks!

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