adding a plugin

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  andrewwstoll · Member · Feb 21, 2017 at 8:30 pm

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  I’m getting tons of emails a day saying there’s been a failed login attempt to my website. I’m trying to add a plugin that limits login attempts, but I’m having difficulty figuring out how to install it.

  Can you please help!? Thanks.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 21, 2017 at 8:37 pm

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  I do not think you are referring to https://andrewwstoll.wordpress.com/
  I think you are referring to a wordpress.ORG install on paid hosting.
  What is the URL of the site?

  This is wordpress.COM support. We cannot answer any questions posted here accurately until we have the relevant URL and have confirmed hosting.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
  (3) Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

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  timethief · Member · Feb 21, 2017 at 8:38 pm

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  There is no FTP access to wordpress.com blogs and no blogger installed plugin capability. Those exist only on wordpress.ORG software installs and no upgrade alters that reality.
  No FTP access http://en.support.wordpress.com/ftp-access/
  No blogger installed plugins http://en.support.wordpress.com/plugins/