Adding Admin User

  • Unknown's avatar
    msshaylaw · Member ·

    I want to add someone as an admin on my website so they can help me work on my website.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider (Bluehost) on a separate host, and we’re not able to access the backend of your site to take a closer look.

    The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    Specifically, you need to add a user to your site; you can do so by following the instructions here: https://wordpress.org/support/article/users-add-new-screen/

    Hope that helps!

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I hope this points you in the right direction.

  • The topic ‘Adding Admin User’ is closed to new replies.