Adding an email address

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  ewallace1 · Member · Dec 29, 2015 at 10:26 pm

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  Hello. I bought the domain name

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  timethief · Member · Dec 29, 2015 at 10:28 pm

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  WordPress.COM does not provide email service for domains.
  https://en.support.wordpress.com/add-email/
  https://en.support.wordpress.com/email-forwarding/

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  ewallace1 · Member · Dec 29, 2015 at 10:29 pm

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  Sorry, my question was incomplete. I don’t really want to discuss in a forum. I want to talk to a happiness engineer privately about my problem.

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  timethief · Member · Dec 29, 2015 at 10:32 pm

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  There is no phone support. All support docs are at http://support.wordpress.com
  Type in live chat support and click search
  https://en.support.wordpress.com/?s=live+chat+support
  Note the results at that link please.

  Please see here for all the support options when you have technical support issues https://en.support.wordpress.com/help-support-options/

  If you have a paid upgrade, please use the “Contact Support” form, http://support.wordpress.com/contact/ where you will receive a choice of having staff answer your question publicly or privately.

  Also note, that you can email Staff at:
  support@wordpress.com
  or
  help@wordpress.com

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  ewallace1 · Member · Dec 29, 2015 at 10:33 pm

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  Thanks.

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  timethief · Member · Dec 29, 2015 at 10:35 pm

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  You’re welcome and do be aware that WordPress.COM Staff provide support only for sites hosted by WordPress.COm and not any others. That is why we require URLs ie. so we can verify where sites are hosted.