Adding Base Pixel Code

  • Unknown's avatar
    robriches83 · Member ·

    Hi, I have started a Facebook campaign, and it is showing an error in my Pixel saying ‘Your pixel is reporting four or more Purchase events across different pages from a single person in one session’

    I have tried 3 different approaches to implementing the pixel (Facebook plugin, Insert Headers and Footers, and as code within the product page ‘Page Option’ header.

    I would really like assistance with this so I can understand how it should be done correctly so I can continue to build campaigns around my WordPress website and products I have.

    Kind regards,
    Rob

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    tenzinsonam657 · Member ·

    Hi https://wordpress.com/forums/users/robriches83/,

    Thank you for reaching out. Bring a volunteer I am not able to see your site address nevertheless I would like to suggest to go through below document link for a better understanding to start your campaign

    https://en.support.wordpress.com/facebook-integration/#facebook-pixel

    I hope this will help.

    Merry Christmas.

  • Unknown's avatar
    justjennifer · Member ·

    Hi there I see you started another forum thread where you mentioned robriches.com as your website.

    Since your site is hosted with GoDaddy and not here with us at WordPress.com, the information provided by @tenzinsonam657 may not be relevant for you. You’ll want to consult Facebook’s support pages on adding the pixel and/or check in with the folks at the WordPress support forums at https://wordpress.org/support/

    Just to clarify, this support forum you’ve posted to assists users with free websites hosted on the WordPress.com platform. WordPress.com is a service that hosts WordPress sites, powered by Automattic. WordPress.org is a community where people work on the open source WordPress software. It’s also where that software can be downloaded to be run on your own web server. You can read more about these differences at
    https://wordpress.org/support/article/wordpress-vs-wordpress-com/

    Also, if you search the web for “add facebook pixel on wordpress” you’ll find relevant information.

    Hope this helps.

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