Adding credit card error

• 

  shairosegulamani · Member · May 16, 2020 at 5:55 am

  • Copy link
  • Add topic to favorites

  Hi there i am trying to add my credit card for shipping label printing and it keeps telling me there is a card error.

• 

  staff-doublebassd · Staff · May 18, 2020 at 4:56 pm

  • Copy link

  Hi there,

  If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

  https://woocommerce.com/contact-us/

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org