Adding Media

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  grandgirl · Member · Feb 17, 2017 at 5:29 pm

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  Having tapped Add Media , nothing is happening and I can’t access my photos

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 17, 2017 at 8:28 pm

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  Your media library link is https://dancinglady39.wordpress.com/wp-admin/upload.php The Add New link appears there.

  Every theme has a detailed theme description page like this one is at https://wordpress.com/themes/cubic/ That’s where set up instructions and details on images for it are found. The live demo site is at https://cubicdemo.wordpress.com/

  All support docs are at https://en.support.wordpress.com/

  Please see this support doc: Images https://en.support.wordpress.com/images/
  And this one too: Add Media
  https://en.support.wordpress.com/add-media/

  All WordPress.com blogs come with 3 GB of space for uploaded files and images. If you post lots of media your free space allocation can be exhausted quickly. See here https://en.support.wordpress.com/space-upgrade/
  WordPress.com Premium https://store.wordpress.com/plans/premium/ includes another 10 GB of extra storage, for a total of 13 GB.
  WordPress.com Business https://store.wordpress.com/plans/business/ includes unlimited storage space.

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  grandgirl · Member · Feb 17, 2017 at 9:02 pm

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  Thanks for your help. I’m ok for space.
  The problem is that on my iPad , the ‘Add Media’ button is suddenly not working . It should take me to my media library.
  I can’t access my images to add to posts.
  It works fine on my laptop.

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  socgrrrl · Member · Feb 17, 2017 at 11:45 pm

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  Hi,
  Are you using the latest version of the WP app (6.9) or are you accessing WP via a web browser on your iPad?

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  timethief · Member · Feb 17, 2017 at 11:49 pm

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  @socgrrrl
  Good question.

  @grandgirl

  If this document does not help https://apps.wordpress.org/support/ then here is the link for the iOs forum for the WordPress app http://ios.forums.wordpress.org/ so you can post there http://ios.forums.wordpress.org/forum/how-to-and-troubleshooting

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, so you can post to the support forums there and make our developers aware of the issue.

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  grandgirl · Member · Feb 18, 2017 at 7:55 am

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  Thanks for all the help.