adding media

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  ramagill · Member · Nov 11, 2014 at 1:28 am

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  hello,

  I am using The Sunspot Theme, and I created a new page.

  In attempting to add a series of pictures I clicked on ‘add media’ but nothing happens. I uploaded all of the pictures successfully.

  thank you.

  r.

  The blog I need help with is: (visible only to logged in users)

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  futureswitch · Member · Nov 11, 2014 at 2:06 am

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  Hi, R.

  “Round up the usual suspects!”

  This could be a problem with your browser. Try clearing your browser’s cookies and cache, then restart your browser. Or you could try using a different browser. Firefox and Chrome are recommended for use with WordPress.com.

  See: http://en.support.wordpress.com/browser-issues/

  Let us know if this doesn’t solve your problem.

  Cheers,
  -Brian

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  ramagill · Member · Nov 11, 2014 at 2:22 am

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  Using Firefox, cleared cache & cookies, same thing.

  None of buttons on that row do anything.

  thanx for the suggestion.

  Also windows 7 on a toshiba laptop.

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  futureswitch · Member · Nov 11, 2014 at 2:55 am

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  Hmm… Well, I installed the same theme to my test blog, and the “Add Media” button is working just fine. I’m using Chrome, though. I wonder if that theme just doesn’t like Firefox. Could you try a different browser and see if that works?

  -Brian

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  raincoaster · Member · Nov 11, 2014 at 2:56 am

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  Have you enabled cookies?

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  ramagill · Member · Nov 11, 2014 at 8:19 pm

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  using internet explorer (was using firefox), cleared cookies & cache

  still no joy.