Adding new blogs keeps failing and giving me an error message

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  sorryiambooked · Member · Feb 1, 2021 at 9:56 pm

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  Over the last few months I’ve tried adding different blogs, most of them wordpress.com blogs, to my wordpress reader. However, when I try to add a new blog under ‘Manage Followed Sites’ I always get an error message that just says ‘sorry, there was a problem following xyz.wordpress.com. please try again later’.
  As far as I know, I haven’t changed any major settings on my end.

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  staff-blorbo · Staff · Feb 1, 2021 at 11:16 pm

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  What is the URl of the last site you tried to follow?

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  sorryiambooked · Member · Feb 3, 2021 at 3:06 pm

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  It was theportuguesebibliophile.wordpress.com

  Most blogs I try to follow are wordpress blogs

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  aleone89 · Staff · Feb 3, 2021 at 4:52 pm

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  Hello there,

  I’m sorry to hear you’ve been facing that issue.

  Are you able to confirm if the issue persists after clearing the browser cache? https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  Also are you able to tell me the browser along with any extensions that might be running please?

  Many thanks in advance.

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  sorryiambooked · Member · Feb 4, 2021 at 9:30 pm

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  Hi,

  I’m still running into the issue after clearing the browser cache.

  I’ve always used Google Chrome and without any extensions.

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  staff-totoro · Staff · Feb 4, 2021 at 11:14 pm

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  Hi there,

  I tried to follow theportuguesebibliophile.wordpress.com in my personal Reader, and I did not see this issue. You can see I was successfully able to follow by watching the video at this link: https://d.pr/v/gZm3IW

  Sounds like there may be an issue on your end since I cannot replicate this on my end. How about instead we try an alternate method for following the site by visiting https://theportuguesebibliophile.wordpress.com/ and then clicking on the blue “follow” button you see in the sidebar here?

  

  If you try to follow that way, does it work?

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  sorryiambooked · Member · Feb 5, 2021 at 10:28 pm

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  Hi, I tried that and it didn’t confirm that I was now following and it didn’t show up in my followed sites.

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  staff-mckluskey · Staff · Feb 6, 2021 at 9:39 am

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  Sometimes, when you follow too many blogs in a short period of time, our system will recognize this as spamming and will block your ability to follow any new blogs. This is what happened here.

  I have enabled follows for your account, so you shouldn’t have any issues with that anymore but, bear in mind that it may happen again if you try following too many blogs at once.

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  sorryiambooked · Member · Feb 7, 2021 at 9:10 pm

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  It’s working now, thank you!