Adding new products to new pages
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HI, I am stuck on how to add new products to sell and then get them to appear on the new pages I have created and link back to the cart? I was told to get WordPress Live Chat but I can’t figure out how to do that either? I have a paid site that was created by a web developer and is hosted by the same developer.
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Hello there,
It seems that your site is not hosted on WordPress.com but a self-hosted site using the open source WordPress software.
Name Server: NS1.DNSCLOUD.NET.AU
Name Server IP: 69.168.228.2
Name Server: NS2.DNSCLOUD.NET.AU
Name Server IP: 69.168.229.2Could you let us know the plugin you used to setup for your e-commerce site?
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I use woo commerce.
I didn’t set up the site it was originally set up by a professional web developer. -
For WooCommerce issues, we’re not able to help you here in WordPress.com support forum but you can seek help from the WooCommerce team.
Since your site is a self-hosted site (running the WordPress software on another web hosting), and if you have a paid WooCommerce extension, you can open a ticket here: https://woocommerce.com/my-account/create-a-ticket/.
If you don’t have a paid WooCommerce extension (meaning you’re using the free version of WooCommerce), you can post in the WordPress.org WooCommerce forum: https://wordpress.org/support/plugin/woocommerce
Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites as they’re separate entities and independent from each other.
For future self-hosted WordPress issues, you’re recommended to post your questions at the WordPress.org forum and seek help from the experts and volunteer members there. You may need to register an account if you don’t already have one.
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