Adding payment method

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  mantishub · Member · Aug 9, 2016 at 3:10 am

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  I was able to remove my previous credit card which no longer works, but I wasn’t able to add a new plan. The article published in your knowledge base doesn’t match what I’m seeing in the control panel here. There is no ‘Add payment method’ option. It may be because we are on annual plan and there is no payment due right now, but I would expect to be able to update my payment method at any point in time.

  Let us know how we can add our credit card to avoid any service interruption in the future.

  The blog I need help with is: (visible only to logged in users)

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  mariahpierson · Member · Aug 9, 2016 at 6:42 pm

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  Hi there,

  Have you tried checking out this support document for changing credit card details?

  https://en.support.wordpress.com/change-credit-card-details/

  Hope that helps.

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  mantishub · Member · Aug 10, 2016 at 4:12 am

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  That is the knowledge base article I’m referring to. What I see when I login is different. I can’t see the following:

  http://www.screencast.com/t/N9ekariN
  http://www.screencast.com/t/ywnUXIzERP