Adding photos to blog post

  • Unknown's avatar
    uconnwelcomemat · Member ·

    The process to add photos used to be straight forward : click the small photo icon – choose the image and add it to the posting. With the most recent WordPress update I can’t get the image to upload. The photo box is gone and the Media icon replaced it but when I click on it the screen goes dark grey. I’ve tried a number of ways to move a photo from the media library to placing the photo in the blog where I need it to go – to no avail.
    Understand that WordPress needs to update its product but you don’t alert your customers (and I am a paid subscriber) and the directions do not work.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    I am a paid subscriber

    For clarity the only paid accounts here are VIP accounts. The blog linked to your username is a free blog being free hosted WordPress.com blog that you purchased a premium theme for. Purchasing any upgrade does not entitle you to anything more that what was advertised and what you purchased.

    Reference link: Drag & Drop Media Uploader & Flyout Dashboard Menus

    Others have had issues that they were able to resolve by following some troubleshooting tips. Will you please provide us with some details so we can try to help you?

    1. How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.

    2. Are you using http:// or https:// see http://en.support.wordpress.com/https/

    3.Which browser and version of it are you using?

    4. Have you tried clearing your browser cache and cookies? http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    5. Is your browser version up to date? You can upgrade any browser version here.

    http://browsehappy.com/

    6. Do you have third party cookies enabled?

    7. Do you have JavaScript enabled?

    8. Do you have another browser you can try?

    9. You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/

    10. Have you had any recent operating system and/or security program updates?
    Sometimes operating system and/or security system updates can cause problems so check for known issues.

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