adding self-hosted website to wordpress.com

  • Unknown's avatar

    I am in my wordpress.com account and want to add back cardsbeyondbelief.com. My hosting company asked me to delete it and readd it because of an error with Publicize.

    Kim

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    http://craftisanstudios.com/ is not hosted by WordPress.COM and we don’t deal with Jetpack issues on these support forums. We provide support only for WordPress.COM hosted blogs. We do not provide support for wordpress.ORG software installs and cannot help you.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    Note that Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built in to WordPress.COM blogs. Therefore, you may want to share you solution on the Jetpack support forum at WordPress.ORG.

    re: Jetpack support
    Some Jetpack solutions are here http://jetpack.me/support/
    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack
    However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    Also note that for WordPress.ORG issues, if you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  • Unknown's avatar

    Interesting…as this is the forum my account directed me to…so, that is why I posted HERE!

  • Unknown's avatar

    And it is IN FACT my wordpress.COM account that I need to have something added to. That is why I am asking HERE about how to do it. Of course, it would be easy to simply provide some user friendly way to do this without getting a message like this…but NO. This is impossible.

  • Unknown's avatar

    There is no domain mapping upgrade for cardsbeyondbelief.com here at wordpress.COM.

    More to the point are these facts:
    cardsbeyondbelief.com is hosted by Certified Hosting
    WHOIS: Click Here
    IP Address: 205.196.18.120
    Name Servers:
    dns1.icertified.net
    dns2.icertified.net

    When we require WordPress.COM support Staff to assist with a WordPress.COM issue we type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar

    I am so aware that domain is not hosted by wordpress. Thanks for pointing out the obvious…something which in no way addresses my question.

    This isn’t a jetpack issue…this is a question about ADDING a domain to my .COM account.

  • Unknown's avatar

    this is a question about ADDING a domain to my .COM account.

    Thanks for the clarity.

    re: mapping an existing domain
    WordPress.com does not accept domain transfers but mapping an existing domain is possible.

    Domain mapping of an existing domain URL that you already own and purchased elsewhere is not done free of charge. You will have to renew the domain name purchase where you made, it and the domain mapping purchase here, each and every year.

    Mapping an existing domain costs $13. annually and a domain name purchase and domain mapping are included in the Premium upgrade bundle.

    In order to map to a domain one must have an underlying .wordpress.com sub-domain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL.

    If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the WordPress.COM blog, and as you own a domain URL already, you can see here for mapping an existing domain. http://en.support.wordpress.com/domains/map-existing-domain/

    It can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

    NOTE: I tagged this thread for a Staff follow-up to make sure you succeed. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar

    If you think you are helping you are not. Let’s let a mod help out with this thread. Thanks for tagging them.

  • Unknown's avatar

    I already took care of that tagging some time ago now after I noted your earlier thread by looking here https://en.forums.wordpress.com/profile/kimmer01. All you need to do now is to wait patiently for Staff to work their way forward to this thread.

  • Unknown's avatar

    Yes, I understand. I have asked that you leave this thread alone…yet, you seem unable. Again, at this point you are not helping. Please stay off this thread.

  • Unknown's avatar

    Hi Kim,

    Since your site at cardsbeyondbelief.com is a self-hosted website, you can add it back to WordPress.com by reconnecting the Jetpack plugin on that site to your WordPress.com account. (That Jetpack connection is what makes the site appear when you log in here at WordPress.com.)

    To do that, you can head to your site’s dashboard at http://cardsbeyondbelief.com/wp-admin and go to the Jetpack section to connect Jetpack to your WordPress.com account.

    If you run into any trouble with that process, let me know. You can also contact our Jetpack support team directly for help using Jetpack features (connecting Jetpack, using the Publicize module, etc.).

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