Adding upgrade purchase to my account

  • Unknown's avatar
    tealgrayworldwide · Member ·

    I purchased a $99 upgrade and it never added to my tealgray.com wordpress site
    Receipt # [redacted by mod]
    Billed To
    Teal Gray
    email [redacted]
    June 12, 2016
    Order Summary
    Receipt ID: [redacted by mod]
    PayPal Ref: [redacted by mod]
    Subscription
    Price
    WordPress.com Premium
    tealgraycom.wordpress.com
    $99.00
    Total
    $99.00

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hello –

    I don’t see any record of this transaction on the account your contacting me from.

    https://teal-gray.com/ is mapped to your other account. It is mapped correctly and working. You have more than one account with us.

    You’ll notice that some of the details on the receipt were stripped out. The forums are a public environment, and anyone with a WordPress.com account has access to them. We strip out these confidential details for your protection, and it’s best to refrain from posting them. If that information is needed we will collect it over email from you.

    Please let me know if I can help you with anything else :)

  • The topic ‘Adding upgrade purchase to my account’ is closed to new replies.