Adding Users problem
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Hi, I’m trying to add a friend of mine who also has a wordpress account as a contributor to my blog, but whenever I add his email and hit submit, it shows an error page that says I should contact support.
Any ideas? He just created the account by the way, if that’s of any relevance.
Thanks in advance!
The blog I need help with is: (visible only to logged in users)
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I get this message when I try to add via ‘add existing user’
Oops! Sorry an error has occurred. Please click here to contact us so that we can fix it.
Please remember that you have to provide the full, complete Blog URL, otherwise we can not fix it -
Where does it take you when you “Click here to contact us”, to the forums, to the Support contact page?
Support is presently away until Monday, if this can wait until then.
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Also meant to say that Support are the only ones who can help you with this problem. We forum volunteers do not have access to the back end of your blog.
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It takes me to a blank page that has the Oops! message, and it redirects me to the support page. I tried with another email address as well, and it gave me the same message.
And it’s alright, I can wait till monday. :)
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Just on the odd chance that this is a browser problem, try logging out of WordPress.com, clearing your browser cache and cookies, shutting down your browser and then starting it up again. http://en.support.wordpress.com/browser-issues/
If that doesn’t work, maybe try using a different browser.
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Tried it, still gives me the error even in a different browser.
So I guess I’ll just send in an error report and wait? :)
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Support has fixed my problem and I can now send the invitation to my friend.
Thanks again for helping me! :)
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