Additional information on email settings

• 

  sallsw · Member · Aug 11, 2020 at 4:03 am

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  I have Checkout Fields PRO and in the “Order” section of Settings/Billing/Shipping/Order it is supposed to display important information from the customer such as Delivery date, authority to leave package, gift card message and others.

  When I receive the new order email, the only additional info that comes up is the delivery date and authority to leave. How do I get it to include this other information in the email I receive so my staff have all info for the order in the one email? However, when I create a new field in shipping, it shows up, but I would like all this information under the one heading of ‘additional information.

  I think it has something to do with my coding, which says this:

  */
  do_action( ‘woocommerce_email_customer_details’, $order, $sent_to_admin, $plain_text, $email );

  /**
  * Show user-defined additional content – this is set in each email’s settings.
  */
  if ( $additional_content ) {
  echo wp_kses_post( wpautop( wptexturize( $additional_content ) ) );
  }

  Could someone please advise me what I am doing wrong?

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Aug 11, 2020 at 8:49 am

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  Hi there,

  Please contact WooCommerce support for help with this – you’re now posting in the support forums for the hosting provider, WordPress.com.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/