Addon website got separated from primary website

  • Unknown's avatar
    moshellyc2011ef463 · Member ·

    HI!

    I encountered a problem yesterday with an addon website to our primary website. Originally, the website’s url goes something like ‘https://somethingwebsite.com/hello/’ but i tried to change to just ‘hello.com’ and after that, all the plugins and themes that are originally installed on the ‘somethingwebsite.com’ are not appearing on the ‘hello.com’ dashboard anymore. and i was just wondering if there’s a way to bring back the installed plugins and themes to the addon website.

    Thank you.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-95percentghost · Staff ·

    Hi there,

    http://hellokimmay.com/ appears to use the WordPress software and is hosted with another company than WordPress.com. In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:

    To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
    https://support.wordpress.com/com-vs-org/

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