Admin
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Trying to link to a site I have been made admin of – CSIWorks.net. Please advise. My client shows I have been made admin but I am not able to find access to the blog at all.
Self-declared URL: csiworks.net
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there,
From what I can see CSIWorks.net is a self-hosted WordPress site through Register.com site hosting. To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions. You can learn more about the performance and security benefits of our managed hosting here: https://wordpress.com/hosting/
We are a separate provider from Register.com however, and we do not control logins for sites on other providers. You can definitely encourage your client to move their site to us so we can provide in-house help, and we offer a migration plugin that will help you move your site to our managed hosting in just a few clicks.
The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. Jetpack version 7.9 or higher activated on the self-hosted site. All incompatible plugins deactivated on the self-hosted site. ✅ ThUnfortunately though, as it stands now, we are not able to help since it is hosted elsewhere. To gain access to that site you may need to ask your client to confirm your username/password and provide the login link to the site since it is not a site you would access via your WordPress.com login.
Hope this helps point you in the right direction!
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