Admin Access
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I am typing in the correct info to access my web page to make changes but with no success. Please help. Thank you
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Hi there,
The site sozolyfe.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Namecheap Web Hosting, and not a site hosted on our WordPress.com service.
You can confirm here: https://gwhois.org/sozolyfe.com+dns
To clarify, we are not the only providers of WordPress sites, and Namecheap also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.
However, the good news is that as long as you have access to the server control panel through the Namecheap, it is always possible to regain access to your self-hosted WordPress site. This WordPress.org Codex article will walk you through it: http://codex.wordpress.org/Resetting_Your_Password
You can ask Namecheap support for direct assistance in completing the steps in that article; they would be in the best position to help.
Hope that points you in the right direction!
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